QA Lead / Quality Engineering Manager

Changing how QA works, alongside AI.

I am a quality engineering leader moving QA from manual test-and-log execution to an AI-augmented practice, where the engineer works as a prompt engineer and the AI does the legwork. Ten-plus years in QA automation, test and release ownership, and quality strategy.

About

My point of view on where quality engineering is going.

I do not think QA's future is more people reading logs by hand. It is quality engineers working alongside AI, designing the prompts and correlation logic that read failures at scale, then validating what the AI proposes. I have applied this hands-on to a live, multi-release SaaS platform and quantified its impact in both engineer-hours and dollars. The human always stays in control: AI proposes with a confidence score and the evidence, the engineer decides.

AI-Driven QA Transformation

The work I am most known for, and where I want to lead a team next.

1,700+
backend API tests across services, the scale AI triage operates on
Hours → minutes
failure triage, from manual log-reading to AI-correlated root cause
CEO + SLT
level I pitched the AI-SDLC shift to
Human-in-loop
AI proposes with confidence and evidence; the engineer decides

Initiated and built a working AI failure-triage proof of concept (Python log parsers, failure analyzers, pipeline integrations) plus a target-state dashboard that clusters failures by likely root cause with correlated logs and deployment signals, so an engineer starts from a probable cause instead of a blank page.

Quantified the case and pitched it to the CEO and senior leadership and at a UK All-Hands, framing the move from tester to quality and prompt engineer.

Used AI as a daily force multiplier across defect analysis, pipeline RCA, coverage analysis, and stakeholder deliverables, with OKR-style hypotheses to measure impact on triage time, RCA turnaround, and accuracy, always validated human-in-the-loop.

Applied AI to coverage strategy: validated an AI gap-finder across four services, correcting false positives and separating QA-ownable work from dev dependencies.

Case Studies

A few pieces of work that show how I lead on quality.

AI / Prompt engineeringPythonObservability

AI-assisted failure triage

Problem

When the regression suite failed, triage meant opening several tools and reconstructing the root cause by hand, which took a long time per failure and multiplied across every environment and parallel release.

What I did

Built a working proof of concept in Python that pulls the failures, correlates them with logs and deployment signals, and clusters them by likely root cause. Designed the prompts and correlation logic; kept the engineer in control as the validator.

Outcome

Failure triage moves from manual log-reading to a probable cause with evidence up front. Quantified the case and pitched the AI-SDLC shift to the CEO and senior leadership, and demoed it at a UK All-Hands.

Root-cause analysisJenkinsAWS EC2JVM

Recovering a month-long pipeline outage

Problem

The regression automation pipeline was down for about a month and produced no results. On the surface it looked like flaky tests, which risked the team spending weeks chasing failures that were never real.

What I did

Ran a full root-cause analysis across hundreds of console logs, reading JVM crash codes, memory access violations, and job-lock timing. Traced it to an infrastructure and memory issue on the build agent, applied the fixes, consolidated environments, and lined up the permanent fix with DevOps.

Outcome

A pipeline blocked for about a month was producing results again, and the team stopped chasing phantom test failures. The infra-versus-test distinction was the whole game.

Test strategyREST AssuredJUnit 5CI

ReadyAPI to REST Assured migration

Problem

The existing tool carried heavy maintenance overhead, a paid license, and a Windows build dependency that contributed to the outage above.

What I did

Ran the feasibility spike, drove framework selection (REST Assured with JUnit 5), and authored a phased migration roadmap with per-service effort sizing, a CI integration plan, and clear retirement criteria for the old tool.

Outcome

A costed, agreed path to a code-based framework that runs on any Linux CI agent, reducing fragility and maintenance cost.

Experience

Ten-plus years across SaaS, web, and desktop quality.

Senior Quality Engineer, IntradiemSep 2022 to Present · Remote, UK
  • Drove the shift from traditional QA to AI-augmented quality engineering: built and pitched an AI failure-triage POC presented to the CEO and senior leadership.
  • Worked as a prompt engineer alongside AI across defect analysis, pipeline RCA, and coverage work, validating AI output with the human in the loop.
  • Led the RCA that recovered a regression pipeline down about a month, isolating an infrastructure and JVM memory issue from genuine test failures and lining up the fix.
  • Drove the ReadyAPI to REST Assured (JUnit 5) framework strategy and phased migration roadmap.
QA Automation Specialist, Tungsten NetworkFeb 2022 to Sep 2022 · Manchester, UK
  • Led both manual and automation QA; set test and automation strategy for the Invoice web application.
  • Automated tests in Python and Selenium; built scalable, low-maintenance scripts.
QA Lead / Test & Release Owner, Dell TechnologiesMar 2019 to Feb 2021 · India
  • Owned the complete testing and release cycle for the security pen-testing tool, from strategy to sign-off.
  • Led test and automation strategy across functional programs and guided the team day to day.
QA / Test Engineer, McAfee, Dell, ToshibaAug 2015 to Mar 2019 · India
  • Automation and manual testing across security software, cloud client products, and devices.

Skills, Certifications & Education

What I bring to a QA function.

AI-driven QA
AI failure triageRoot-cause correlation Prompt engineeringAI coverage review Human-in-the-loop validationAI-SDLC adoption
Automation & tooling
ReadyAPI / SmartBearREST Assured + JUnit 5 PythonSeleniumJava / Groovy SQLGitKeycloak / OAuth2
Pipelines & observability
JenkinsGrafanaElastic / Kibana QMetryReport PortalAWS EC2 KubernetesMulti-tenant
Leadership
QA strategy & transformationTeam mentorship Test & release ownershipExecutive communication Risk management

Certifications

  • Advanced Certified ScrumMaster
  • Lean Six Sigma Green Belt (ICGB)
  • Hybrid Project Management
  • Operational Excellence Foundations
  • Kaizen Facilitator

Education

MSc, Managing Innovation & IT
University of Salford, Manchester, UK · 2021–2022

BCA, Computer Science
Bangalore University, India · 2013–2015

Recognition

  • Global winner, Hackathon 2020 (Dell Mobile Hotspot Connect app)
  • Regional winner, 2019 Innovation Contest

Let's talk

I am looking to lead a QA function into the AI-SDLC era. If that is where you are headed, get in touch.